As of August 31, 2025, this practice is no longer providing patient care. Your medical records have been transferred to Morgan Records Management, the records custodian appointed by the practice. You can request copies of your records at any time.
To our valued patients of Salveo,
It is with a very heavy heart that effective August 22, 2025, I am closing my Obesity Medicine practice due to financial
and health insurance issues.
In recent months, multiple changes to the accessibility and coverage of anti-obesity
medicines has drastically increased our administrative workload and patient access to our services. Appeals, prior
authorizations and communications are not covered by insurance reimbursements. Several insurance companies are
requiring patients to be seen by their chosen providers rather than giving their patients the option to see Salveo. CVS
Caremark has stopped covering Zepbound with no clear direction if appeals will be accepted. Express Scripts has
required patients to enroll in home-based weight monitoring and remote health coaching sometimes at odds with our
medical expertise. Benecard denies medications when normal BMI is achieved, against our advice. Many insurances are
using higher BMIs to approve medications, against the FDA and Obesity Medicine guidelines. Many plans have stopped
covering previously approved medications effectively preventing ongoing treatment.
As a result, it is financially and medically impossible to continue in private Obesity Medicine practice.
It been an honor and privilege to have been your health care provider, some of you for many years. I am
grateful for the opportunity to have served your medical needs.
I thank you for the opportunity of
working with you, and wish you the best of health, happiness, and success in your life ventures.
Sincerely,
Suzanne F. Mackey, MD, FACOG, Diplomat American Board of Obesity Medicine
Digital copies of your records from Salveo Weight Management can be requested by filling out the secure release form on this site — click the “Request My Records” button to get started. In accordance with applicable state law, a reasonable fee may be charged for the copying and delivery of records. You will receive an email confirmation once your request is received.
Already made a request? Follow its delivery status by clicking the link below and entering the ticket information that was mailed to you.
My Request Status
Tell us who you are and what records you need.
Required by HIPAA. We may ask for ID or additional confirmation.
Our team retrieves and packages your file, with status updates by email.
Records are delivered by encrypted download or postal mail — your choice.
An organization responsible for securely maintaining and managing patient medical records on behalf of a healthcare provider or facility.
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What to submit, what happens next, and how to check the status of a request you have already made.
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Find any closed practice whose medical records Morgan Records Management maintains as custodian.
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Morgan Records Management is the appointed records custodian for Salveo Weight Management in New Jersey. Its patient records have been transferred to us, and you can request copies at any time using the request form on this page.
In accordance with applicable state law, you may be charged a reasonable fee for the copying and transmittal of records. The exact amount depends on the size of your file and your state's regulations.
Most states allow by law up to 30 days to process records requests. Due to the high volume of requests we receive, it can take up to 30 days. We do our best to process all requests sooner, as we know how important they are.
Yes, with proper authorization. Parents or guardians for minors, attorneys with a HIPAA-compliant release form, and others with notarized permission may submit requests on your behalf. The form will guide you through what is required.
Call our medical records team at (833) 888-0061 and we will mail you a paper request form.
Contact the medical records team, Monday through Friday, 8 AM – 5 PM Eastern.
Phone: (833) 888-0061
Email: medical@morganrecords.com