It is with a very heavy heart that effective August 22, 2025, I am closing my Obesity Medicine practice due to financial and health insurance issues. This website will remain active as a resource and point of contact through our designated records custodian for the duration of our record retention period — up to 21 years, and no less than 7 years.
In recent months, multiple changes to the accessibility and coverage of anti-obesity medicines has drastically increased our administrative workload and patient access to our services. Appeals, prior authorizations and communications are not covered by insurance reimbursements. Several insurance companies are requiring patients to be seen by their chosen providers rather than giving their patients the option to see Salveo. CVS Caremark has stopped covering Zepbound with no clear direction if appeals will be accepted. Express Scripts has required patients to enroll in home-based weight monitoring and remote health coaching sometimes at odds with our medical expertise. Benecard denies medications when normal BMI is achieved, against our advice. Many insurances are using higher BMIs to approve medications, against the FDA and Obesity Medicine guidelines. Many plans have stopped covering previously approved medications effectively preventing ongoing treatment.
As a result, it is financially and medically impossible to continue in private Obesity Medicine practice. It been an honor and privilege to have been your health care provider, some of you for many years. I am grateful for the opportunity to have served your medical needs.
I thank you for the opportunity of working with you, and wish you the best of health, happiness, and success in your life ventures.
Sincerely,
Suzanne F. Mackey, MD, FACOG, Diplomat American Board of Obesity Medicine
Your health records from this Practice will be transferred to Morgan Records Management, LLC (“Records Custodian”).
The Records Custodian will continue to maintain your records in accordance with applicable confidentiality and security standards and with other applicable laws. Your records will be destroyed no less than seven years after the last date of services you received from this Practice, although most records will be held for at least 10 years from the date of last service, depending upon applicable state and federal record retention requirements.
Digital copies of your records can easily be requested by filling out a release form on this site—just click the "Request My Records" button to get started. There is a fee for copying and delivering records, which helps cover the cost of securely and efficiently fulfilling requests. All charges are in full compliance with applicable state and federal regulations. We look forward to assisting you and ensuring you have a smooth and secure experience accessing your records.
Once you have requested your records you can follow up on the delivery status by clicking the link below and entering the ticket information that was mailed to you.
My Request Status
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